Tips To Take Your Small Business Branding To The Next Level
Branding is undoubtedly crucial for businesses of all sizes in this modern and competitive business environment. Your brand is the face of your enterprise and can be one of your most essential assets to build your company's reputation. However, your branding efforts need to be spot on to bring you success since experts estimate that you have only seven seconds to make a first impression. If you want to learn more about branding your small business effectively, consider the insights below.
Get Influencers And Patrons To Work On Your Brand’s Behalf
A solid brand is a talked-about brand, so your company must receive the necessary hype to enjoy success. Consequently, consider recruiting your fans to assist with your brand strengthening efforts to yield more significant and faster results. For example, you can encourage your clients to create online reviews that paint your company in a positive light. You can also distribute branded promotional items to your clients so they can build brand awareness about your company. Additionally, you can partner with influencers who will talk about your brand on social media to give you more credibility and pique the interest of your target audience.
Have A Great Company Name And Logo
There is no denying that a solid brand is quickly recognizable, and recognition begins with your company's name. This name will appear on your website, products, promotional materials, business cards, and social media accounts to identify your company and its products and services. As such, it might be a great idea to consider a name change if your current one isn't recognizable enough. However, it isn't enough to have a standout name for your brand since many people associate companies with their logos. A reported 75% of people recognize a brand by its logo, making logos the most identifiable thing about a company. Indeed, brands like Apple, Google, Nike, Coca-Cola, Disney, Starbucks, Amazon, and Pepsi, are instantly identified worldwide by their logos.
Consequently, invest in a great logo that reflects your company and creates emotional connections with clients. Also, remember to keep your logo timeless and avoid clichés to ensure that it stands out. Luckily, many top marketing agencies in US can help with logo design, so keep this in mind when creating an iconic logo.
Find Your Brand Identity
Your brand identity encompasses every bit of your company, from your products or services to your social media presence. It is not just about a logo, slogan, or tagline but reflects your organization's values, mission, and customer relations. As such, your brand identity tells your target audience who you are, so you must craft your identity carefully to send the right message across to them. The first step is to understand who you are as a brand. Then, you can specify what you want your business to be known for in the marketplace, your core mission and vision, and the difference you intend to make in the industry. Furthermore, define your target audience, learn what matters to them, and determine when to use your products or services.
Grow Your Community
It is easy to create a community of clients and followers thanks to many online platforms. Consequently, consider leveraging these online platforms to grow your community, increase customer confidence in your business, and promote brand loyalty. Several of the world's leading organizations like Google and Amazon focus on creating and improving their communities to build stronger brands while spending modest sums on advertising. These companies understand that if people trust their brands' communities, they will likely extend that trust to their companies. Luckily, you have many opportunities to create online and offline communities as a modern-day small business.
For instance, you can create and build online communities on social media and through your small business blog. Meetups, chapters, and user groups are also some excellent offline community ideas you can explore for your brand. However, remember that you can't be everywhere at once, so invest your time and resources into building your community on selected platforms only. For example, it might be an excellent idea to focus on growing your community on Instagram and Pinterest instead of Facebook or Twitter if your brand success relies heavily on product videos and images.
Numerous small businesses mistakenly alter their brand messaging depending on their audience. For instance, an enterprise might adopt a more serious tone on their website but switch to a lighthearted tone when on their Twitter or Facebook page. This inconsistency in brand tone can confuse your patrons and potential clients, so it is critical to present your brand consistently. Therefore, ensure that your company's name, products, services, logo, and overall aesthetic design are consistent. This consistency must also extend to your website, social media content, marketing materials, appearance at conferences, and many more. Consistency is vital because it leads to familiarity, which is crucial in building brand trust. In addition, your company will enjoy more visibility if it is consistently presented. Indeed, Demand Metric estimates that consistently presented brands are 3.5 times likelier to enjoy excellent brand visibility than their counterparts with an inconsistent brand presentation.
Stay True To Your Word
Many business experts agree that keeping your promises is an excellent way to maintain customer relationships and promote your brand. Therefore, never allow your promises to go unkept since your clients may end up viewing your brand as unreliable or lacking credibility. Since dissatisfied customers are likely to inform up to 15 other people about any bad experience with your company, your reputation of not sticking to your word can reach friends and family quickly, harming your overall brand. On the other hand, a fulfilled promise of quick deliveries, listening to feedback, or sticking to a release date goes a long way to make consumers happy. Since clients are the best source of referrals, staying true to your word can keep these customers happy enough to spread brand awareness via word of mouth, so keep this in mind.
Maintain High Products And Service Standards
All your branding efforts will always lead back to the quality of your products and services being adequate. Therefore, even the most robust branding efforts will fall short without the backing of genuine product and service quality. For instance, Nokia was the ninth most valuable brand in the world in 2008. Presently, Nokia sits at 181st on the Brand Finance Global 500 ranking. Although Nokia's downfall can be attributed to several factors, its sole focus on hardware and lack of innovation is primarily responsible for the defective products it churned out in subsequent years. Therefore, rivals like Apple and Samsung have overtaken Nokia in the smartphone market. Nokia's story is proof that even a strong brand will suffer if it creates average or below-average products and services. Therefore, ensure that your standards remain high to guarantee a solid brand that grows from strength to strength.
Find Your Voice
What you communicate is vital, but how you say it is equally essential. Therefore, your brand must have the right voice to connect with your target audience effectively. This audience must be able to associate the right emotions with your company. As such, your voice will depend on your vision, industry, mission, and audience. Your brand voice can be friendly, technical, professional, or service-oriented. It can also be informative, promotional, conversational, authoritative, or blend two or more voices. Therefore, invest enough time and effort into picking the right voice for your business to boost your prospects of connecting with the right target customers.
- Written by James Hills
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